Welcome to our FAQ page!

To recover a lost or forgotten password, Click on the "Forgot Password" link on the login page of the Invas platform. Follow the instructions provided, which include providing your registered email address. You'll receive further instructions on how to reset your password. If you encounter any difficulties during the password recovery process, please reach out to our customer support at support@invas.ng for further assistance.

To change your email address,you can reach us via the live chat or contact Admin at support@invas.ng for assistance.

If you have funded your wallet but the amount did not reflect in your Invas account, and you have been debited, you should contact our customer support immediately at 0700-220-0023 or send an email to the support team at support@invas.ng with the following details:

• Email address
• Phone Number
• Transaction ID (this can be found in your transaction history beside the transaction)

You can also contact us via the live chat by clicking on “Support” on the side bar or the chat icon by the bottom right hand side.

The average time to resolve customer support inquiries can vary depending on the complexity of the issue and the volume of support requests. Invas aims to provide timely assistance and typically strives to resolve inquiries as quickly as possible (within 24 hours). The exact timeframe for resolution may be communicated by our customer support team based on the specific nature of your inquiry.

If you encounter any payment issues, such as failed transactions or incorrect charges, Please contact us by calling our support line at 0700-220-0023 or send an email to support@invas.ng. You would be requested to provide your transaction ID, date of the transaction and amount, email and phone number for investigation.

In the suspected event of unauthorized account access or security breaches, it is crucial to notify our support immediately at 0700-220-0023 or send us an email atsupport@invas.ng.

InVas offers a convenient and user-friendly platform that simplifies everyday tasks such as airtime top-up, data purchase, utility bill payments, and cable subscription management. By using InVas, you can save time, easily manage your transactions, and access various services from a single online platform.

The fee structure for using Invas may vary based on the specific services and transactions. Some services may have associated fees or charges while others may be provided free of charge. It's recommended to review the terms and conditions or fee schedule provided by Invas or reach out to our customer support at support@invas.ng for detailed information on any applicable fees.

You can fund your InVas account or make payments using methods such as debit or credit cards, bank transfers, mobile money, or other electronic payment systems

Yes, You can download the iNvas app on Google Playstore for Andriod Click here to download or AppStore for iphone Click here to download.

Yes, InVas offers rewards and loyalty programs to its users. Users can benefit from discounts on purchases made through InVas. Additionally, there is a points system in place where users earn points for every referral they make. These points can be redeemed for various rewards such as gifts, discounts, and cash-back. The specifics of the rewards and loyalty programs, including the redemption process and available rewards, may be provided by InVas.

You can fund your InVas account or make payments using methods such as debit or credit cards, bank transfers, mobile money, or other electronic payment systems

Introduce 5 friends to our streamlined online payment platform, and you'll earn ₦500 credited to your account. But here's the twist: The N500 reward becomes available once the friends you've referred sign up and successfully complete transactions up ₦1,000.

Absolutely, your referred friends have the chance to earn rewards too! When they complete transactions totaling ₦1,000, they'll receive an instant bonus of ₦100. This creates a mutually beneficial scenario for all parties involved.

When you participate in the referral program and your referred friends successfully complete transactions of at least ₦1,000, you'll receive ₦500 credited to your account. It's a simple way to gain a financial boost while helping others discover our platform.

To access your ₦500 reward, all you need to do is complete a minimum transaction of ₦1,000. Follow these steps:
Visit our website at 𝐰𝐰𝐰.𝐢𝐧𝐯𝐚𝐬.𝐧𝐠 and sign up.
Spread the word by inviting 5 of your friends to enjoy smooth transactions and attractive rewards.

InVas takes the protection of personal and financial information seriously. We employ various security measures such as encryption, secure connections, and strict access controls to safeguard user data. Additionally, we comply with industry-standard security protocols and regulations to ensure the confidentiality and integrity of your information.